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Customer Experience Bootcamp Cleveland, Ohio

How does your Company transition from Customer Service to a Customer Experience?

In a digital age, when anyone can share a bad experience and millions can see it, having a solid strategy to deliver consistent customer care and hospitality is essential. Discover and learn how improving your company’s “Hospitality” creates Brand Ambassadors, through The Black Tie Experience.

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Investor Series: Waterfront Tour Aboard the Nautica Queen Cleveland, Ohio

Downtown lakeCleveland’s waterways have come a long way in the past fifty years since the infamous river fire. Numerous public and private sector partners have played key roles in making that a reality.  Join the GCP and the Greater Cleveland Civic Connection public sector partners on the Nautica Queen for an up-close look at some of the major investments underway and planned along the downtown shores of Lake Erie and the Cuyahoga River.

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